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Key & Lock Change Requests

Health Sciences Centre

  • Hamilton Health Sciences (HHS) Security Services is responsible for key requisitions, key cutting and cores/locks.
  • HHS Engineering is responsible for all door hardware and filing cabinet cores/keys.
  • Security Services also authorizes and processes narcotic key cabinet requests/changes.

All key requisitions for the Health Sciences Centre (HSC), including new keys, key transfers, key returns and core/lock change requests, are coordinated through FHS Corporate Services.  Please submit a Room Key and Lock Change Request for assistance.

Key requests will normally be completed within three to five working days.  Please allow one to two weeks for core/lock changes.  Security will notify the requestor when the key is ready to be picked up.

Costs

  • Original or replacement – $10.00 per key.
  • New core – $75.00 per core. This does not include the cost of keys.

Card Access

Card access in the HSC is provided by your Faculty of Health Sciences ID card – Working at McMaster cards cannot be programmed for HSC spaces.  If you require an FHS ID card, please contact the Faculty of Health Sciences Human Resources team.

If you require your FHS ID card to be programmed, please contact your department to request access.

Michael G. DeGroote Centre for Learning and Discovery

Key Requests

McMaster University Facility Services is responsible for key requisitions, key cutting and cores/locks for Michael G. DeGroote Centre for Learning and Discovery (MDCL).  Requests for keys need to go through your Departmental Key Clerk who will then submit the request to Facility Services.  More information regarding keys and costs is noted in the McMaster University Key Control Policy.

Any questions related to keys/locks in MDCL can be directed to Facility Services Customer Service at clerks@mcmaster.ca or ext. 24740.

Card Access

To request card access to a space, please email axiomrep@mcmaster.ca and copy your supervisor on the email request.  If you have further questions, please contact Facility Services Customer Service.